Three Laws for Designing Systems That Actually Work

Things are more complicated than they need to be.

There is a reason for that.

Most businesses do not have a tool problem. They have a thinking problem.

Over time, I have developed three laws for designing systems that actually work:

The Clarity Law

A vague problem produces a messy outcome.

The System Law

Fix the system, not the symptom.

The Refinement Law

Version 4 is what Version 1 should have been, had we known.

The Method

Think First. Tools Second. Simple.

What Most People Do

• Start with tools.

• Guess the problem.

• Patch the symptom.

• Stop at version one.

That is why things feel complicated.

#TheBusinessMechanic #ThinkFirst #ToolsSecond