Terms & Conditions

1. Introduction

These Terms and Conditions govern your use of services provided by Alastair G Wallace (a subsidiary of Cafna Limited, Company Number 653909). By engaging our services, you agree to be bound by these terms.

2. Services

We provide business transformation, operational consultancy, and systems implementation services. Our services include but are not limited to:

• Business process clarification and documentation
• System centralisation and integration
• Workflow configuration and automation
• Google Workspace implementation and optimisation
• Strategic consultancy and operational support

3. Engagement Terms

Services are provided on a month-to-month retainer basis unless otherwise agreed in writing. Either party may terminate the engagement with appropriate notice as specified in the service agreement.

4. Payment Terms

Payment is due as specified in your service agreement. Pricing tiers (Bronze, Silver, Gold) and continuity programmes are subject to the terms outlined in your specific engagement contract. All fees are exclusive of VAT unless otherwise stated.

5. Client Responsibilities

Clients agree to:

• Provide timely access to necessary information and systems
• Designate appropriate personnel for collaboration
• Respond to requests for information within reasonable timeframes
• Implement recommended changes as agreed

6. Confidentiality

Both parties agree to maintain confidentiality of all proprietary and sensitive information shared during the engagement. This obligation continues beyond the termination of services.

7. Intellectual Property

Work products created specifically for the client become the client's property upon full payment. Pre-existing methodologies, frameworks, and tools remain the property of Cafna Limited.

8. Limitation of Liability

Our liability is limited to the fees paid for the specific service giving rise to the claim. We are not liable for indirect, consequential, or special damages arising from the provision of services.

9. Governing Law

These terms are governed by the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

10. Changes to Terms

We reserve the right to modify these terms at any time. Clients will be notified of material changes, and continued engagement constitutes acceptance of updated terms.

11. Contact

For questions regarding these terms, please contact us via the contact methods provided on this website.